Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Support

General inquiries, account assistance, and non-specific support needs.

 Technical Support

Advanced technical assistance and issue resolution

 Billing and Payments

Handling all billing-related queries and payment concerns

 Sales and Pre-Sales

Addressing questions from potential customers and assisting with pre-sales inquiries

 Abuse and Security

Reporting and addressing security-related concerns, policy violations, and abuse reports.

 Feature Requests and Feedback

Gathering customer feedback, suggestions, and feature requests

 Server Migration Assistance

Guiding customers through the server migration process

 Game Server Support

Dedicated support for customers hosting game servers.

 Website and Control Panel Support

Providing support for website-related issues and assistance with the hosting control panel.

 Emergency Support

Handling critical issues that require immediate attention.